Shipping Policy – GooCandles

Shipping Policy – GooCandles

1. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • You’ll receive an order confirmation email with details.

2. Shipping Methods & Delivery Times

  • Currently shipping within the United States.
  • Standard delivery typically takes 5–7 business days.
  • Expedited options may be available at checkout.

3. Shipping Costs

Fees are calculated at checkout based on destination, order size, and method. Free-shipping promotions may be offered periodically.

4. Order Tracking

Once shipped, a tracking number will be emailed. Use it on the carrier’s website for status updates.

5. Shipping Address

Please ensure your address is accurate and complete. We are not responsible for delays or lost packages due to incorrect addresses.

6. Damaged or Lost Packages

If your package is damaged or lost, contact us immediately at support@gooseoreekcamdles.com or +1 614-531-9220. We’ll work with the carrier and arrange a replacement or refund when appropriate.

7. Contact Us